How to upload a selfie ID documentation to boost your application

When applying with Ascendus, our team may ask you for aditional documentation in order to enhance your application.

Follow these guidelines to have a seamless process!

How to take a good selfie with Government ID?

✅Do

• Use the same Government ID you submitted during the application.
• Government ID must match the details on your application.
• Make sure to face the camera with your face fully visible, with good lighting.
• Take your own selfie photo and keep your camera at eye level.
• Use either the front or back camera to get the highest photo resolution.
• Select a plain, neutral background.
• Remove any ID case or protective holder to avoid glare or reflections.

❌Do Not

• Cover your face (e.g. wearing eyeglasses, sunglasses, hats, or the like).
• Take a selfie photo with shadows or reflections.
• Take a selfie photo with expired Government ID.
• Upload a cropped or edited selfie photo.
• Take a selfie photo with Government ID that does not match the details from your application.
• Submit a photo with other people in the image.

What to do when uploading your IDs and documents?

✅Do

• Provide Government IDs that are in the accepted ID list:
  • State identification (ID) card.
  • Driver license.
  • US passport or passport card.
  • Permanent Resident Card.
  • Foreign passport.
• Upload a clear selfie photo with your Government ID.
• Upload original, full-sized, and unedited documents.
• Remove any ID card holders or covers to ensure that information are shown clearly
• Ensure that important information are clearly visible and readable including your signature.
• Double check if your Government ID is damaged or expired before you take the photo.
• Make sure details are the same as the information you entered on your application.
• Ensure all information is clear including second page (if any) if it’s a screenshot or a scanned copy.
• Upload a file size which is less than 5MB with file type: jpg, jpeg, png, or pdf.

❌Do Not

• Upload any damaged, tampered, incomplete or expired documents and IDs.
• Provide any false information on your application.
• Use a flash when taking photos of your documents.
• Upload a black and white image.
• Take a screenshot or scan a document in a dark room.